Thank you for your interest in our online shop. Protecting your privacy is very important to us. In this privacy policy you will find detailed information on the handling of your data. The administrator of your data is:

Mako Serwis Maciej Wajszczuk

21-500 Biała Podlaska

ul. Mostowska 5

Nip: 537-255-66-01

1. Access data and hosting

You can access our websites without providing any personal data. Each time a page is called up, the server automatically saves only the so-called server logs, such as the name of the requested file, your IP address, date and time of the call-up, the amount of data transferred and the requesting Internet service provider (access data) and documents the call-up.

This data is only analysed in order to ensure the proper functioning of the website and to improve our offer. This serves - as part of an interest assessment - to safeguard our legitimate interest in presenting our offer correctly. All access data is deleted within seven days of the end of your visit to the website.

Hosting services provided by an external service provider

As part of the entrustment of data processing - an external service provider performs web hosting and presentation services for us on our behalf. All data which - in the manner described in this privacy policy - has been collected as part of the use of our website or in the forms provided for this purpose in the online shop are stored on the servers of this service provider. Processing on other servers takes place only to the extent specified in this privacy policy. This service provider is based in a country belonging to the European Union or the European Economic Area.

2. Collection and processing of data for contract processing and customer account creation

We only collect personal data if you provide it to us voluntarily by placing an order, by contacting us (e.g. via a contact form or e-mail) or by creating a customer account. Mandatory fields are marked as such because the data they contain is necessary for us to perform the contract or to process the matter on which you have contacted us or to set up a customer account. Without them, you cannot complete your order or set up a customer account or contact us. What data is collected is determined by the forms into which the data is entered. We use the data you provide in order to fulfil the contract and respond to your requests. After the completion of the contract or the deletion of your customer account, the processing of your data will be restricted and, after the expiry of the retention periods set out in the Tax and Accounting Act, the data will be deleted, unless you expressly consent to the continued use of the data for other purposes. Your customer account can be deleted at any time. To do so, please send a message to our contact address indicated under "Our contact details and your rights" or use the corresponding function in your customer account.

3. Data transfer

For the fulfilment of the contract, we pass on your data to the delivery service, insofar as this is necessary for the delivery of the ordered goods. Depending on which payment service provider you select during the order process, we pass on the payment data collected for this purpose to the credit institution processing the payment and, if applicable, to the payment service provider selected by us or you. Some payment service providers collect the data themselves if you create an account with them. In such cases, you will have to log in to the payment service provider you selected during the ordering process with your access data. The privacy policy of the respective payment service provider will also apply.

4. E-Mail-Newsletter

If you subscribe to our newsletter, then we will use your e-mail address to send you our newsletter regularly by e-mail based on your consent.

You may unsubscribe from the newsletter at any time by sending us a message to this effect or by using the relevant link provided in the newsletter. Upon receipt of such a message, we will delete your e-mail address unless you expressly consent to the continued use of your data for other purposes. The newsletter is sent within the framework of the entrustment of data processing on our behalf by a service provider to whom we provide your e-mail address for this purpose. This service provider is based in a country belonging to the European Union or the European Economic Area.

5. Integration with Trusted Shops Trustbadge

For the presentation of our Trusted Shops Trustmark, as well as the collected customer reviews and the Trusted Shops product range available to buyers after ordering, Trustbadge from Trusted Shops is integrated into our website.

This serves to protect our legitimate interest in optimising our market presence. Trustbadge and the services advertised in this manner constitute an offer by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany.

When Trustbadge is used, the server automatically saves the so-called server logs, containing e.g. your IP address, the date and time of the call, the amount of data transferred and the requesting Internet service provider (access data), and documents the Trustbadge call. The access data referred to above are not analysed and are automatically overwritten within seven days of the end of your visit to the website.

Other personal data will only be passed on to Trusted Shops if, after making an order in the shop, you decide to use Trusted Shops products or have already registered to use them. In such cases, the agreement concluded between you and Trusted Shops applies.

6. Cookies and web analytics

In order to make our website more attractive and to enable certain functions to display relevant products or for market research purposes, we use so-called cookies on our pages. This - as part of the analysis and evaluation of interests - serves to protect our legitimate interest in optimally presenting our offer. Cookies are small text files which are automatically stored on your terminal device. Some of the cookies we use are deleted at the end of the browser session, i.e. when you close your browser (so-called session cookies). Other cookies are stored on your terminal device and enable us to recognise your browser the next time you visit the website (persistent cookies). The storage period is specified in the cookie settings of your internet browser. You can configure your browser to be informed about the use of cookies and to be able to decide whether to accept or reject them in certain cases or completely. Browsers manage the cookie settings in various ways. In the help menu of your browser you will find explanations on how to change your cookie settings. These are available at the following links:

Internet Explorer™: https://support.microsoft.com/pl-pl/help/17442/windows-internet-explorer-delete-manage-cookies
Safari™: http://safari.helpmax.net/pl/ochrona-i-prywatnosc/usuwanie-plikow-cookie/
Chrome™: https://support.google.com/chrome/answer/95647?hl=pl&hlrm=en
Firefox™: https://support.mozilla.org/pl/kb/usuwanie-ciasteczek
Opera™: http://help.opera.com/Windows/12.10/pl/cookies.html

If you do not agree to the use of cookies, the functionality of our website may be limited.

Use of Google (Universal) Analytics for web analytics purposes

Our website uses Google (Universal) Analytics, a web analytics tool from Google Inc. (www.google.com). This serves to protect our legitimate interest in optimising the presentation of our offer. Google (Universal) Analytics uses methods that enable an analysis of your use of the website - for example, cookies. The automatically collected information on your use of this website is generally transferred to a Google server in the USA and stored there. Due to the IP anonymisation activated on this website, your IP address is truncated before transmission within the member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the United States and shortened there. The anonymised IP address transmitted by your browser within the scope of Google Analytics is not, as a rule, combined with other data from Google..

Google LLC is headquartered in the USA and is certified by EU-US-Privacy Shield. The current certificate is available at this link. As part of the agreement between the US and the European Commission, the latter has stated an adequate level of data protection for Privacy Shield-certified companies.

You can prevent the data collected by the cookies on your use of our website (including your IP address) from being recorded by Google, as well as the processing of this data by Google, if you download and install the browser plug-in found under the link: https://tools.google.com/dlpage/gaoptout?hl=pl

Using Matomo for web analytics

For the purpose of analysis of the use of our website - with the aid of the Matomo technology (https://matomo.org) provided by the service provider InnoCraft Ltd. data is automatically collected and saved when visiting our website, from which user profiles are created using pseudonyms. This serves to protect our legitimate interest in optimally presenting our offer. Cookies may be used for this purpose. The pseudonymised user profiles are not merged with the personal data of the pseudonymised person without your separate, explicit consent.

Data processing in connection with the above web analytics takes place on our servers. You can object to the collection and storage of data at any time in the future using the option below.

7. Przypomnienia o możliwości wystawienia opinii

If you have expressly agreed to this during or after your order, we will forward your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne, Germany (www.trustedshops.pl), a reminder to be sent to you by e-mail to give you the opportunity to give feedback on a purchase you have made in our shop.

You may revoke your consent at any time by sending a message to our contact address indicated under "Our contact details and your rights" or by making a direct declaration to Trusted Shops.

8. Our contact details and your rights

If you have any questions about the collection, processing and use of your personal data, rectification, blocking or erasure of your data, or if you wish to revoke any consents you have given or object to the use of your data for the purposes set out in this privacy policy, please contact the data controller:

ellasticpl@gmail.com.

You have the following rights:

• The right to be informed about the processing of your data within the scope of Article 15 DGPR;
  
  
• In accordance with Article 16 of the GDPR, the right to rectify inaccurate or incomplete personal data concerning you;
  
  
• in accordance with Article 17 GDPR, the right to erasure ("right to be forgotten") of your personal data stored with us, insofar as further processing is not necessary:
  
  - to exercise the right to freedom of expression and information;
  - to comply with a legal obligation;
  - for reasons of public interest;
  - to establish, assert or defend claims;
  
  
• pursuant to Article 18 of the GDPR, the right to restrict the processing of your personal data, insofar as:
  
  - the accuracy of your personal data is contested by you;
  - the processing is unlawful and you object to its deletion;
  - we no longer need your personal data, but you need them to establish, assert or defend your claims;
  - you have raised an objection on the basis of Article 21 to the processing of;
  
  
• pursuant to Article 20 of the GDPR, the right to receive the data provided to us in a structured, commonly used and machine-readable format and to send it to another controller ("right to data portability");
  
  
• In accordance with Article 77 of the GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can address this matter to the supervisory authority at your usual place of residence, place of work or our company headquarters.